Geek Habitat

Shortly after the first of the year, we got a bill from the ambulatory surgical center where my knee surgery was performed in Feburary 2005. We both ignored the bill for awhile, not prepared to deal with it. You see, we’ve been down this road before (it was apparently so unpleasant I neglected to blog it! ;)) Anyway, a couple weeks ago I finally contacted Humana about it, and this week I got a reply. A reply that indicates despite having paid $1,400 out of pocket the morning of my surgery to the aforementioned surgical center, we somehow still owe them $895.18. WTF? To add insult to injury, that is I believe the exact amount we were credited in late summer 2005 after having Humana (acting as our proxy) fight with the billing department, which had overcharged us on the day of surgery by, you guessed it, almost $900.

Now even Humana has their heads in the sand, saying we have nothing billed on our Humana card (DUH! It’s a new plan year, and my surgery was in Feburary *2005*) and that the surgical center “has no record of receiving any payment.” Bull-shit!

I need to remember not to try and wrap up loose ends like this at midnight to 1 AM. It’s so very hard to pitch a fit when you need to be quiet so you don’t wake up your spouse!

I hate medical billing departments.