Geek Habitat

If this doesn’t tell you what type of guy Mr. Cavitt Moon, the Field Operations Director at Northside Ford in San Antonio, Texas, is — I don’t know what will.

I checked our mailbox on July 27 and there was an envelope from Northside Ford. On it there was a clear outline of a tiny circle — you got it, the plastic screw cap that was suppposedly installed and that was one of the three actions I requested as resolution for my “experience” at Northside Ford.

Inside the envelope with the screw cap? A blank piece of Northside Ford’s letterhead stationary, and one of Cavitt Moon’s business cards inside.

Yep, that’s it.

I get the point. “Screw you, and the Ford you rode in on.” Funny, I thought they’d already done that to me.

At this point I can find humor in it… and, yes, I went straight out into the garage and put that frickin’ screw cap on my FEH where it should have been installed on July 11th, 2006 along with the ill-fated antenna replacement.

In point of reference, Northside Ford’s slogan is:
“Others Promise… We Deliver”

Funny how a slogan changes meaning when you’ve had a bad personal experience with a business…

There will be no further postings on this issue. Ford Motor Company’s Executive Office received our letter and called us. As expected, “Ford Motor Co. does not get involved in customer/dealership issues unless it regards a problem with vehicle manufacturing.” or some-such. That said, I was glad they actually received the letter and responded, as I was beginning to think it might just end up in the circular file (which it probably did, anyway.)

I love my FEH and I’m enjoying it. Karma will pay back the asshats I dealt with at Northside Ford earlier this month… it may take time, but karma always bites back. (Hehe! The WordPress post number for this entry is, ironically, 666. Karma’s starting, already!)