Archive for July, 2006

A Family of Two Again…

Justin’s flight home from Appleton, Wisconsin (nearest commercial airport to the EAA Airventure (“Oshkosh”) air festival/fly-in, was delayed so I didn’t get to pick him up at SAT (San Antonio International Airport’s FAA identifier) until after 6 PM last night. So much for his half day of decompression time before Monday, which at least he sensibly had also taken off work.
Anyway, we both have a backlog of photos to dig out from under and it may be a quiet time here on GeekHabitat.com since the server death and resurrection we experienced last week seems to have left its wicked marks everywhere… I spent most of this morning cleaning up broken code around WildTexas.com, and there’s plenty more lurking that I just haven’t had time to get to yet. So much for installing the $400 software (which we got for $330 thanks to a sale) I bought midweek to have running by Friday… :( It’s still sitting in its .tar.gz archive on my desktop, sullen and alone.

The cats seem to have finally forgiven me for making Justin disappear for seven straight days, and apart from washing yet another Razr, I proved I am at least adult enough to keep the household under minimal control for one unsupervised week. ;)

This afternoon, Justin, I and his parents went to see M. Night Shyamalan’s latest movie, “The Lady in the Water,” and all I can say is the critics and I rarely agree. If the movie deserves any dings it is that it would have been stronger had M. Night opted not to appear in it, but only because we (“the viewing public”) don’t always react well to seeing the director as one of the main characters in a movie… remember “Dances With Wolves”? (Yeah, so I liked that one too… sue me!)

Anyway, it must be a slow night if I’m doing movie-talk. Sign-off…

Comments

Northside Ford, Case Closed

If this doesn’t tell you what type of guy Mr. Cavitt Moon, the Field Operations Director at Northside Ford in San Antonio, Texas, is — I don’t know what will.

I checked our mailbox on July 27 and there was an envelope from Northside Ford. On it there was a clear outline of a tiny circle — you got it, the plastic screw cap that was suppposedly installed and that was one of the three actions I requested as resolution for my “experience” at Northside Ford.

Inside the envelope with the screw cap? A blank piece of Northside Ford’s letterhead stationary, and one of Cavitt Moon’s business cards inside.

Yep, that’s it.

I get the point. “Screw you, and the Ford you rode in on.” Funny, I thought they’d already done that to me.

At this point I can find humor in it… and, yes, I went straight out into the garage and put that frickin’ screw cap on my FEH where it should have been installed on July 11th, 2006 along with the ill-fated antenna replacement.

In point of reference, Northside Ford’s slogan is:
“Others Promise… We Deliver”

Funny how a slogan changes meaning when you’ve had a bad personal experience with a business… :(

There will be no further postings on this issue. Ford Motor Company’s Executive Office received our letter and called us. As expected, “Ford Motor Co. does not get involved in customer/dealership issues unless it regards a problem with vehicle manufacturing.” or some-such. That said, I was glad they actually received the letter and responded, as I was beginning to think it might just end up in the circular file (which it probably did, anyway.)

I love my FEH and I’m enjoying it. Karma will pay back the asshats I dealt with at Northside Ford earlier this month… it may take time, but karma always bites back. (Hehe! The WordPress post number for this entry is, ironically, 666. Karma’s starting, already!)

Comments off

Fun Times

Nothing like having one of your primary revenue-earning websites offline for 20+ hours… and your geek blog where you vent about such things…

{grumble}

Comments

Cingular ROCKS!

My new/replacement phone arrived TODAY. New phone, battery, SIM card AND wall charger (their site says that isn’t included…or i though it wasn’t.)

It is a remanufactured phone but you wouldn’t know it — zero scratches or dents. Looks perfect.

I just had to share a positive customer service experience for a change! Cingular’s impressed me every time I’ve ever dealt with them regarding phone issues/replacements/etc.

Comments (1)

Arggggggh! (And Thank You, Mom!)

Stupid Human Tricks, brought to you by Shannon.

I washed my (!@#)(!@*#* Motorola Razr *again*. (Yes, again. I’m a moron! I suspect if I had kids, I’d be washing jellybeans, McDonald’s Happy Meal toys, Play-Doh, and God-only knows what else… sigh.)

I had it in the back pocket of my jean shorts last night as I watered the lawn. I came inside and changed since my jeans got water on ‘em.

Fast-forward to today when I mow the front and backyard lawns and get another pair of jeans filthy with grass clippings.

Throw all the jeans into the washer before hitting the shower.

After the shower, I consider sending Justin a text page at Oshkosh and realize… I have.no.idea. where my phone is.

Think briefly about calling it but realize quite quickly that it is nowhere it should be, which means it is probably on the spin cycle in the washing machine. I opt not to call it, remembering that I had a theory that calling it when it was in the washer was its death knell.

No, water is its death knell. This time it’s got like an aquarium look to it, including under the camera.

The THANK YOU to Mom is for persuading me to get the insurance plan, and footing half of the highway robbery retail replacement cost (sans insurance).

I just need to find the paperwork now…

I tell you what, lately if it weren’t for BAD LUCK, I wouldn’t have any luck at all… :(


Addendum (2 PM CST):
I gave up looking for the paperwork. Proof I’m a geek — I have a low-res cellphone capture of part of the bill for the “original” replacement Razr I got last September, but I can’t find the actual paper receipt for the life of me. Nevermind the millions of Amazon.com, REI, BikeWorld, TimeWarner, CPS, Progressive, etc. bills and receipts I located, properly stored in their assorted file folders… Grrr….

So I went online to Cingular, only it’s been so long since I logged in that I promptly locked myself out with three bad password guesses (Is it my fault I trusted the password I’d written in my eWallet? ;) ) I groan as I read that either I have to wait 24 hours or I can call a three digit number from my cellular telephone. Yeah, the one I just washed… Thankfully, there’s a link to CHAT WITH A REP. And, for once, it worked — quick, easy, painless, helpful online chat — got my password reset and logged in.

After some bumbling around because one (you’ll have to figure out which like I did) of Cingular’s website search boxes is FUBAR’d, I found a search box that actually, you know, produces search results. I search for “insurance” since, thank God, I actually have insurance (because, even if I didn’t know I was stupid enough to do it AGAIN, Mom knew and convinced me to get the insurance coverage offered by Cingular.)

Result?

“QUESTION: How do I request a replacement phone if I have Wireless Phone Insurance?

ANSWER: To file a replacement request simply call 1-800-801-1101. Replacement equipment is shipped via standard overnight delivery in most cases. You are allowed a maximum of two insurance replacements in any consecutive 12 month period.”
– Cingular.com

I called the number and a very quick, easy, painless VRS (Voice Response System) guides me to a rep since I’m one of the unfortunate (though, it appears, not altogether rare) souls who has washed her snazzy, shiny, too-tiny cellphone. Rep gets my vitals and gets me set up to receive a replacement Motorola Razr v3 (Silver), battery and SIM card via mail in the next one to two business days. The only negative part of all this? There is apparently a $50 non-refundable deductible. I suspect this is to make idiots like me pay some further penance for our ill will towards cellphones. $50 is a darned sight cheaper than the three-hundred-freaking-ninety-nine dollars I had to pay last time (full retail, at the time; don’t even tell me how cheap they are now — they’re probably giving them away in Cracker Jacks boxes now!)

Anyway, kudos to Cingular for a relatively painless process for an otherwise very painful, annoying (especially when it’s your second time around) experience. Oh, and the rep’s got a terrific sense of humor and perfect delivery:

“Now, Shannon, remember… {Me: Yes?} This next one’s dry.clean.only! {Me: lol!}

To my Mom via email:

“I think I am going to have to start just leaving it in my purse. At least I’ve never washed or lost a PURSE before. I can only do this twice a year before they, I don’t know, send hit men out to retract my contract. (There’s something online about only 2 replacements per calendar year; I didn’t even make it one full year without rewashing a phone — we got the now-dead one in September ‘05).”
- Shannon

Comments (1)

Missin’ My Other Half

<sappy>Just a shout out to my hubby, Justin, whom I’m almost never away from overnight (and even then, can usually blame work for!) I dropped him off at San Antonio International at 5 AM this past Sunday. :(

He’s at Oshkosh this week, working his tail off photographing the events. One of these years, we’ll have to forego the income of his covering the event and just go to experience and enjoy it, together.

Besides, after almost eighteen years together*, it just sucks being back to late night telephone calls where we’re both exhausted and missing each other. The nostalgia factor wears off quickly and we remember why it is we eventually wised up, grew up, got married and hang out together whenever life allows.

I love you, Justin. I don’t want you to have to rush any more than you already have to covering the events, but… Sunday can’t come soon enough for me.</sappy>

And thanks to my family for letting me overstay my welcome with them lately because, apparently, I need to keep my brain active to avoid becoming a moping mess. :D

*Oh, SHUSH! We met online when I was fifteen and began dating when I was sixteen; we got married when I was twenty-five.

Comments (1)

« Previous entries Next Page » Next Page »