I am absolutely FLOORED (in a good way) right now.
I had a very frustrating and rather expensive order glitch occur on Amazon.com just now, whereby I ended up purchasing THREE 12-box units of baby wipes at $34 EACH. I only wanted one unit of 12-boxes, not THREE.
I used the email contact for the first duplicate order but received no confirmation. By the third, I said screw this, I am calling Amazon.com.
I hit the phone contact option and it had me enter MY phone number and when I wanted them to call, with the DEFAULT option as IMMEDIATELY (wonderful–because that is what the avg. customer is going to want to do; if we wanted to wait, we’d be using email!)
This is an excerpt of Love, Love, LOVE Amazon.com
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